US Orders

For purchases within the United States, there is a $6.00 flat rate shipping fee. Orders over $75.00 receive FREE shipping. Once your order is placed online, we ship from our distribution center in the United States within 1-2 business days. All shipping options are flat rate, so why not scoop up another beautiful piece of jewelry for yourself or a friend?

Please see section below for Printful orders.

International Orders

Customers shipping to International locations can select from multiple shipping options (USPS, UPS, DHL) presented at checkout. If selecting USPS, we highly recommend confirming they currently ship to your location, as this can vary. Starfish Project provides tracking numbers and the items typically arrive within 7-14 business days, depending on customs. I agree with the terms and conditions, including that international orders may include customs fees or duties upon delivery. These fees are set by your government and are the responsibility of the buyer. We are unable to accept or refund abandoned packages.

For orders in the UK, please visit our UK website and get jewelry delivered from inside the UK!

Custom Duties

Some countries may charge custom fees on our products. Such duty is a tax levied by governments on the value including freight and insurance of imported products. Due to the local collection process this may result in a later delivery time than originally estimated. Please note that any local duties, customs, and taxes that apply must be paid by the recipient upon delivery. We are unable to accept or refund abandoned packages.

Apparel On-Demand Orders

This product is made especially for you—  As soon as you place an order, your shirt will be screen-printed, which is why it takes us a bit longer to deliver it to you. Creation of your Freedom Apparel will take 3-7 days, after which it will be shipped out. The shipping time within the United States takes 7-13 days. Shipping time is slightly longer for international orders. You may receive the shipment from a different facility, depending on your address.

Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

An additional customs and tax fee can occur on international orders. This fee is outside our control and is assessed by your local customs office. Customs policies vary widely for every country, so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

TERMS & CONDITIONS

By browsing and shopping from our website you agree to the Terms and Conditions outlined here.

For any questions or concerns, please email customer.service@starfishproject.com.

Welcome to the Starfish Project Inc. Website (“Site”). Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the “Agreement”).

GENERAL:
Starfish Project Inc. may from time to time change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. Starfish Project may also change, add to, move or delete portions of our Site as needed.

SITE CONTENT:
Unless otherwise noted, all materials, including images, illustrations, designs, photographs and written and other materials that appear as part of this Site are copyrights, trademarks and/or other intellectual properties owned, controlled or licensed by or to Starfish Project Inc.. The Site as a whole is protected by copyright, all worldwide rights, titles and interests in and to which are owned by or properly licensed to Starfish Project.

PRICING:
The prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only in the United States and Canada.

COLORS:
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

SHIPPING:
You can trust that your order will be quickly processed (1-2 days) and safely delivered. We can ship products anywhere in the world. When you place an order we will estimate delivery dates based upon the availability of your item(s) and your shipment’s destination. Please submit a message to us from the Contact Us page if you would like more information about shipping.

RETURN & EXCHANGE POLICY:

If you are dissatisfied with your online order, you can return your items for a refund within 30 days of the original purchase date. Items must be returned in original packaging. Original shipping/handling charges are non-refundable and the return shipping/handling fees are the responsibility of and paid for by the consumer.

Starfish Project Inc. warrants all our products to be free from defect in design, material and workmanship for one year from original purchase date. If, during the warranty period, a product fails under normal use, Starfish Project Inc. will replace/refund the product.

All returns require the following:

• Order number or packing slip
• Name of purchaser
• Date of purchase

To expedite your refund, please contact us at customer.service@starfishproject.com

Purchases made through a third party vendor must be returned through that vendor.

LINKS TO OTHER WEB SITES AND SERVICES:
To the extent that this Site contains links to outside services and resources, the availability and content of which Starfish Project Inc. does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

USE OF PERSONAL DATA:
We respect your privacy. Any and all personal information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to. This site uses cookies to remember a tiny amount of non-personal (anonymous) information about you, such as if you have been referred here by one of our affiliates. We also use Google Analytics Advertising Features, so that we can get a clearer picture of whether or not we’re doing a good job of promoting ourselves – if you’re not OK with that, you can use this tool to opt-out of Google Analytics.

DISCLAIMER:
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT STARFISH PROJECT INC. SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

INACCURACY DISCLAIMER:
From time to time there may be information on starfishproject.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions and pricing. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.

INDEMNIFICATION:
You agree to defend, indemnify and hold Starfish Project Inc. and its agents harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

NO UNLAWFUL OR PROHIBITED USE:
As a condition of your use of the Site and/or any services or products (the “Services”) provided by Starfish Project Inc., you will not use the Services for any purpose that is unlawful or prohibited by these terms, conditions and notices. You may not use any Services in any manner that could damage, disable, overburden or impair any Starfish Project server or the network(s) connected thereto or interfere with any other party’s use and enjoyment of any Services. You may not attempt to gain unauthorized access to any Services, other accounts, computer systems or networks connected to any Starfish Project server or any of the Services through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Site and/or the Services.