If you are dissatisfied with your online order, you can return your items for a refund within 30 days of the original purchase date. Items must be returned in original packaging. Original shipping/handling charges are non-refundable and the return shipping/handling fees are the responsibility of and paid for by the consumer.
Starfish Project Inc. warrants all our products to be free from defect in design, material and workmanship for one year from original purchase date. If, during the warranty period, a product fails under normal use, Starfish Project Inc. will replace/refund the product.
All returns require the following:
- Order number or packing slip
- Name of purchaser
- Date of purchase
To expedite your refund, please contact us at firstname.lastname@example.org
Purchases made through a third party vendor must be returned through that vendor.